What to do if your package is lost or stolenUpdated 10 months ago

If your package is marked as delivered but you didn’t receive it:

1. Check with neighbors or household members – Sometimes carriers leave packages in unexpected places.

2. Wait 24 hours – Some carriers mark a package as delivered before it arrives.

3. Contact the carrier – They may have additional delivery details.

4. File a claim – If your package is still missing, reach out to us, and we’ll help resolve the issue.